1. How much is shipping?
We are proud to offer FREE international shipping services that currently operate in over 200 countries worldwide. Nothing means more to us than bringing great value and service to all cat owners around the world.
2. How long does it take to ship to my country?
We aim to process your order within the first 24 hours. Shipping time is typically 7-20 business days across every country.
3. Do you provide tracking information?
Yes! We provide tracking number as soon as we ship out your product. You can track your shipping order on the Track Your Order page.
4. What is "Standard Shipping"?
If you placed your order with an standard shipping, your order will be protected meaning that if your package has not arrived within 45 days, we will be more than happy to issue a full refund with no questions asked.
Questions / Concerns?
If anything is unclear or if your have a special circumstance, give us a shout!
We can be reached at our Contact Us page or by email: Kitty
We are more than happy to assist you, so don't be shy!